Where did you first hear about Peak Vets:

Recommendation from a friend
Internet search
Yellow Pages
Yell.com
Advertisement in Active8
Advertisement in another magazine
BT phonebook
Thomson directory

Was the practice difficult to find ?

Yes
No

If you telephoned us, was the person you spoke to helpful and friendly?

How clean was the practice?

Spotlessly clean
Quite clean
Slightly dirty
Very dirty

How long did you have to wait to see the vet ?

I was seen immediately
Between 0 - 5 minutes
Between 5 - 15 minutes
Longer than 15 minutes

Were all the staff friendly and helpful ?

Yes
Mostly yes
No

Did the vet explain things to you clearly ?

Yes
Partly, although I didn't understand some areas
No

If you received medication, were the instructions clearly explained ?

Yes
I was slightly confused
No, I didn't understand

Would you recommend us to a friend ?

Yes
Maybe
No

Did you know that we are open 7 days a week ?

Yes
No, but I do now

What other features would you be interested in seeing on the website ?

What was the best part about your visit to Peak Vets ?

How could we improve things at our practice to make you and your pet's visit better ?

Thank you very much for helping us to make Peak Vets the most friendly and convenient veterinary practice possible.